A loan management system is software that runs a lender's whole loan lifecycle: onboarding borrowers, loan products, applications and approvals, disbursement, repayment schedules, collections and reporting. Lendpoint does this for Kenyan SACCOs, microfinance institutions and digital lenders, with M-Pesa built in.
Loan Management System FAQ
FAQ’S
Frequently Asked Questions
Can't find your answer? Talk to our team, or see how Lendpoint works for SACCOs, microfinance institutions and digital lenders.
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What is a loan management system?
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How much does Lendpoint cost?The Starter plan is KES 5,000 per month and the Professional plan, for multi-branch lenders, is KES 8,000 per month. Paying yearly saves about 17%. A one-time KES 10,000 onboarding and migration fee applies, and Enterprise pricing is quoted on request.
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Is there a free trial?Yes. Every plan starts with a 7-day free trial, and no credit card is required. You can set up your own loan products and test the full system before you pay.
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Does Lendpoint work with M-Pesa?Yes. Approved loans can be sent straight to the borrower's M-Pesa, repayments to your Paybill are matched to the right loan automatically, and you can send an STK push so borrowers pay the exact installment with their PIN.
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Can borrowers without a smartphone use it?Yes. Borrowers can register, check their loan limit, apply, repay and get a mini-statement over USSD on any phone. Smartphone users also get a branded self-service portal and mobile app.
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Who is Lendpoint for?SACCOs, microfinance institutions, digital credit providers and individual lenders in Kenya. Lendpoint focuses on lending. For savings, shares and dividends, see our sister product ChamaPoint, with SaccoPoint coming soon.
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Can we migrate our existing loans?Yes, from Excel or another system. Borrowers can be bulk-uploaded, and our onboarding team helps migrate active loans and balances as part of the onboarding and migration package.
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Is our data secure?Each lender's data is kept in its own isolated database, staff access is controlled by role, and every loan action is recorded in an audit log.
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What happens when my trial ends?If you choose a plan, your data and setup are saved and you just continue using the system. If not, your account will pause, but we keep your data for 30 days in case you return.
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Can I switch plans later?Yes. You can upgrade, downgrade, or switch between monthly and yearly plans at any time. Changes take effect immediately or at the next billing cycle.
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Can I run several branches?Yes. The Professional plan supports unlimited branches, with a manager per branch, branch-restricted staff access and approvals, and both consolidated and per-branch views of your portfolio.
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Does Lendpoint support flat rate and reducing balance interest?Yes. Each loan product can use flat-rate or reducing-balance interest, with weekly, bi-weekly or monthly installments or a single bullet repayment, plus processing and legal fees.
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Do you offer support or training?Yes. We offer email and chat support, onboarding sessions and step-by-step guides. Enterprise clients get 1-on-1 onboarding and priority support.